Francis Landford.
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Small Business Basics: Pricing, Records and Customers

A free, practical course for market sellers, shop owners and new entrepreneurs: choose a product people need, know your costs, set prices that make a profit, keep simple records and look after customers.

Small Business Basics: Pricing, Records and Customers
Many small businesses are busy but not profitable. Customers come, money comes in, and yet at the end of the month there is little left. The reason is usually not the product. It is unclear costs, guesswork pricing and missing records.

This free course gives you the practical basics: how to choose a product or service customers really need, how to work out your costs, how to price for profit, how to keep simple records with just a notebook or phone, how to keep customers coming back and how to grow without taking dangerous risks.

Finish all six lessons and pass the short final quiz to earn a certificate.
No business experience needed. The examples use simple numbers in dollars, and the ideas work with any currency.

Lessons

Start With a Customer and a Problem text Preview
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Know Your Costs text
Pricing for Profit text
Keep Simple Records text
Look After Your Customers text
Grow Safely and Plan the Next Step text

Free

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  • 6 lessons
  • Final quiz + certificate on completion

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